Privacy Policy

Last updated: January 2025

1. Data Controller

The Data Controller is LoraWine S.r.l., with registered office at Via dell'Innovazione 42, 12051 Alba (CN), Italy.

Email: privacy@lorawine.it
PEC: lorawine@pec.it

2. Types of Data Collected

Among the personal data collected by this site, either independently or through third parties, there are: name, surname, email, telephone number, company, usage data, cookies and browsing data.

2.1 Data provided voluntarily

  • Identification data (name, surname)
  • Contact data (email, phone)
  • Professional data (company, role)
  • Communication content (messages, requests)

2.2 Data collected automatically

  • IP address
  • Browser and device type
  • Pages visited and time spent
  • Date and time of access
  • Referral URL

3. Purpose of Processing

Data is processed for the following purposes:

  1. Managing contact requests: responding to requests sent via the contact form or other channels.
  2. Service delivery: providing requested services, managing the contractual relationship.
  3. Newsletter: sending commercial and promotional communications (with consent).
  4. Statistical analysis: improving the website and services through anonymous aggregated analysis.
  5. Legal obligations: complying with laws, regulations, EU standards.

4. Legal Basis for Processing

Data processing is based on:

  • Consent of the data subject (art. 6.1.a GDPR)
  • Contract execution (art. 6.1.b GDPR)
  • Legal obligations (art. 6.1.c GDPR)
  • Legitimate interest of the Controller (art. 6.1.f GDPR)

5. Processing Methods

Processing is carried out using electronic and/or manual tools, with logic strictly related to the indicated purposes and, in any case, in a way that guarantees the security and confidentiality of data.

6. Retention Period

Personal data will be kept for the time strictly necessary:

  • Contact requests: 24 months from receipt or until conclusion of the request.
  • Contractual data: 10 years from termination of the relationship.
  • Newsletter: until consent is revoked.

7. Data Subject Rights

Under articles 15-22 of the GDPR, the data subject has the right to:

  • Access: obtain confirmation of processing and access their data.
  • Rectification: obtain correction of inaccurate data.
  • Erasure: obtain deletion of data (right to be forgotten).
  • Restriction: obtain restriction of processing.
  • Portability: receive data in structured format.
  • Object: object to processing for legitimate reasons.
  • Withdraw consent: withdraw consent at any time.
  • Complaint: file a complaint with the Data Protection Authority.

To exercise your rights, send a request to privacy@lorawine.it.

8. Contact

LoraWine S.r.l.
Via dell'Innovazione 42
12051 Alba (CN), Italy
Email: privacy@lorawine.it