Terms of Service

Last updated: January 2025

1. Introduction

These Terms of Service ("Terms") govern the use of the website lorawine.it ("Site") and the services offered by LoraWine S.r.l. ("LoraWine", "we", "our").

By using our Site or our services, you agree to be bound by these Terms. If you do not accept these Terms, please do not use the Site.

2. Description of Services

LoraWine provides IoT solutions for the wine industry, including:

  • Monitoring systems for vineyards and wineries
  • Dashboards for data analysis
  • Technology consulting services
  • API integrations for third-party systems

Specific services, features, and pricing are detailed in individual commercial contracts signed with clients.

3. Requirements for Use

To use our services you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into binding contracts
  • Provide accurate and truthful information during registration
  • Keep your account information up to date

4. User Account

4.1 Account Creation

To access certain features of the Site, you may need to create an account. You are responsible for the confidentiality of your login credentials.

4.2 Security

You must immediately notify us of any unauthorized use of your account or any other security breach. We are not responsible for any losses resulting from unauthorized use of your account.

5. Acceptable Use

When using the Site and services, you agree to:

  • Comply with all applicable laws and regulations
  • Not violate third-party intellectual property rights
  • Not attempt to access unauthorized systems or data
  • Not use the service for illegal or fraudulent purposes
  • Not distribute viruses, malware, or other harmful code
  • Not overload or interfere with the Site infrastructure

6. Intellectual Property

6.1 LoraWine Content

All content on the Site, including text, graphics, logos, images, software, and code, is owned by LoraWine or its licensors and is protected by intellectual property laws.

6.2 License of Use

We grant you a limited, non-exclusive, non-transferable license to access and use the Site for legitimate personal and commercial purposes, in accordance with these Terms.

6.3 Restrictions

You may not:

  • Copy, modify, or distribute content without authorization
  • Use reverse engineering techniques on the software
  • Remove copyright notices or other proprietary rights
  • Use the LoraWine trademark without written authorization

7. User Content

If you upload or submit content through the Site, you retain ownership rights to such content but grant us a license to use it for the purpose of providing the service.

You are responsible for the content you upload and warrant that you have all necessary rights to share it.

8. Paid Services

8.1 Pricing and Payments

Prices for paid services are indicated in the relevant commercial contracts. All prices are expressed in Euros and are to be understood as exclusive of VAT, unless otherwise indicated.

8.2 Invoicing

Invoicing occurs according to the methods indicated in the contract. Payments must be made within the agreed terms.

8.3 Refunds

Refund policies are specified in individual service contracts. In general, no refunds are provided for services already rendered.

9. Limitation of Liability

To the maximum extent permitted by law, LoraWine shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Service interruptions due to force majeure
  • Actions of third parties or events beyond our control

Our total liability shall not exceed the amount paid for services in the 12 months preceding the event giving rise to liability.

10. Warranties and Disclaimer

Services are provided "as is" and "as available." We do not guarantee that the service will be uninterrupted, secure, or error-free.

We disclaim, to the extent permitted by law, all implied warranties, including those of merchantability, fitness for a particular purpose, and non-infringement.

11. Indemnification

You agree to indemnify and hold harmless LoraWine, its officers, employees, and affiliates from any claims, damages, costs, and expenses (including legal fees) arising from:

  • Your violation of these Terms
  • Your violation of third-party rights
  • Your improper use of services

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be published on this page with the update date. Continued use of the service after modifications constitutes acceptance of the new Terms.

13. Termination

We may suspend or terminate your access to services if you violate these Terms or for other legitimate reasons. Upon termination, your rights to use the service will immediately cease.

14. Governing Law and Jurisdiction

These Terms are governed by Italian law. For any dispute, the Court of Cuneo (Italy) shall have exclusive jurisdiction.

15. Miscellaneous

15.1 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force.

15.2 Waiver

Failure to exercise a right does not constitute a waiver of that right.

15.3 Entire Agreement

These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and LoraWine regarding the use of the Site.

16. Contact

For questions about these Terms, contact us at:

By using our Site and services, you confirm that you have read, understood, and accepted these Terms of Service.